SPA ETIQUETTE

To assist with your daily digital detox, Fusions is an unplugged facility.  No cell phone use, and please speak quietly. 

 

Robe and slippers provided. 

FREQUENTLY ASKED QUESTIONS

 

 

1.

When should I arrive?


We recommend at least an extra 30 minutes for chill time before your appointment. If you are new, this allows time for paperwork to be filled out and an orientation of our spa. You may begin and/or end your spa experience in our Relaxation Room, traditional sauna, stretching machine, rain shower with "revivify" Coco-Mango luxury products, eucalyptus steam, tea and wellness library (with wi-fi).

2.

What is your age requirement?

Fusions Spa and Wellness is available for guests of all ages. If a minor is comfortable without a parent present in the room during a treatment, a secondary release of consent must be signed. 

3.

Where will my massage or facial take place?


Your massage or facial will take place in a warm, comfortable, quiet room. Soft music will be played to help you relax. You will lie on a table especially designed for your comfort.

4.

Must I be completely undressed?

 

Most facials, massage and bodywork techniques are traditionally performed unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session.

5.

What should I bring?

Robes, towels, and slippers are provided for all hour+ treatments. You may disrobe to your comfort level during your massage. Proper techniques are always used to protect your privacy and comfort. Swimsuits are allowed in sauna or salt room in lieu of robe or wrap. Please do not bring jewelry or other valuables, as we cannot guarantee the security of these items. 

6.

What parts of my body will be massaged?


A typical full-body session will include work on your back, arms, legs, feet, hands, head, neck and shoulders. For clients who are experiencing pain whether due to stress or sore spots, you may request that the therapist concentrate on those areas. We are here to meet your wellness needs.

7.

What is the difference between Relaxation Massage and Deep Tissue Massage?


A Swedish massage is given to help with increasing the flow of oxygen in the blood as well as releasing toxins from the body’s muscles. It can really shorten the recovery time for a muscular strain

 

Deep tissue massage helps with both small muscle injuries as well as chronic problems. Massage is an excellent way to deal with a whiplash injury or a sports injury. Deep tissue massage is helpful in treating spasms as well as muscle tension. The deep tissue massage is a more focused massage.

 

In order to decide whether a Swedish Massage or a Deep Tissue Massage is more appropriate for you, you must address exactly what you are expecting as a result of the massage. For example, if you are looking for an overall relaxing massage that eases the tension in your entire body, then perhaps a Relaxation Massage is what you’re needing. However, if you have a specific pain or tension that needs addressing, then a Deep Tissue Massage is probably the way to go!

8.

What form of payment do you take?


All major credit cards, cash, and/or gift certificate.

9.

What is Fusions Spa cancellation policy?


We understand emergencies happen. We appreciate notice when you cannot keep your appointments. We know you appreciate our therapist's time and will understand that canceled appointments with less than 24 hours notice, and clients who miss their appointments will be charged for the full scheduled service. If it is a member benefit service, benefit is forfeited. 

10.

What if I’m running late?


We regret that late arrivals will not receive an extension of scheduled service time. Full services fees will apply.

11.

What is a customary gratuity?


Gratuities are not included in the price of the services and are deeply appreciated. If your therapist meets or exceeds your expectations, please consider these industry standards for gratuity:

1 Hour ~ $10 - $20            1.5 Hour ~ $15 - $30            2 Hour ~ $20 - $40

TEMPORARY HOURS

Monday: 12:00pm to 6:00pm

Tuesday & Wednesday: 9:00am to 5:00pm

Thursday: 12:00pm to 7:00pm

Friday: 9:00am to 7:00pm

Saturday: 10:00 am to 6:00 pm

Sunday: CLOSED 

 

Fusions Spa

714 West Main Street

Sylva, NC 28779

Phone : (828) 631-0232

Email

© 2020 by Fusions Spa