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Spa Policies

 

Reservations

Services are available by appointment only by calling 828-631-0232 during open hours. We recommend calling in advance to ensure availability.  A credit card or gift certificate is required to reserve all spa treatments.  All major credit cards accepted.

 

Gift Certificates

Gift certificates are available for all services, packages, and  products in dollar amounts. They can be purchased at the spa or purchased online.  Gift certificates are valid for up to one year from date of purchase and are non-refundable.

 

Guest Cancellation

We understand emergencies happen. We appreciate notice when you cannot keep your appointment. We know you value our therapist's time. Appointments cancelled with less than 24 hours' notice, that cannot be rebooked, and clients who miss their appointments will be charged for the full scheduled service; if it is a member benefit service, 50% of the service will be charged.

 

Late Arrivals

We regret that late arrivals will not receive an extension of scheduled service time. Full-service fees will apply. Please try to arrive a minimum of 15 minutes prior to your scheduled service.

 

Gratuities

Gratuities are not included in the price of services and are deeply appreciated. Industry standard guide listed below. If your Therapist/Esthetician met or exceeded your expectations, please consider these industry standard.

1 hour $20 -25

1.5 hours $30-35

2+ hours $40-45

Geometric White Spiral

 

 

 

 

Privacy Policy
Updated 12/10/2025
 

Fusions Spa, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website,  www.fusionsspa.com, or use our online services. By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this policy.


1. Information We Collect


A. Personal Information You Provide
We may collect personal information that you voluntarily provide when you:

  • Book an appointment 

  • Join our mailing list

  • Fill out a contact form

  • Purchase gift cards or products

Participate in promotions or surveys

This information may include:

  • Name

  • Email Address 

  • Phone Number 

  • Billing Information 

  • Preferred services or appointment detail

Any additional information you choose to provide

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B. Automatically Collected Information 

When you visit our website, we may automatically collect certain information, such as:

  • IP Address 

  • Browser Type

  • Device Information pages visited and time spent on site​

  • Cookies and similar tracking technologies​​​

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2. ​ How We Use Your Information​

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We use the collected information to:

  • Process and manage appointments 

  • Provide and improve our services 

  • Communicate updates, promotions and announcements 

  • Respond to inquiries and customer service requests 

  • Process payments and transactions

  • Maintain website functionality and security

  • Comply with legal obligations

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3.  Sharing Your Information

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​We do not sell or rent your personal information. We may share your information with:

  • Service Providers (e.g. payment processors, scheduling providers)

  • Email marketing platforms used to send newsletters or promotions

  • Legal authorities, if required to comply with applicable laws and protect our rights ​

All third-party partners are required to protect your information and use it only for the services they provide to us.

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4. Cookies and Tracking Technologies

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Our website may use cookies, web beacons and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies; however, doing so may affect website functionality.

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5. Data Security

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We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. Your Choices and Rights

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Depending on your location, you may have rights regarding your personal data, such as:

  • Accessing the personal information we hold

  • Requesting corrections and updates

  • Requesting deletion of your data

  • Opting out of marketing communications 

To make a request, contact us at the information provided below.

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7. Third-Party Links

Our website may contain links to external websites. We ar not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

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8. Children's s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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​9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

 

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

 

Fusions Spa, LLC

Email:  info@fusionsspa.com

Phone: (828) 631-0232

Address: 714 W Main Street, Sylva, NC 28779

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SPA HOURS OF OPERATION

Sunday & Monday: CLOSED

Tuesday - Friday: 9:00am to 6:00pm

Saturday: 9:30  am to 6:00 pm

 

GYM HOURS OF OPERATION

7 Days a Week, 5:00am to 11:00pm

Fusions Spa

714 West Main Street

Sylva, NC 28779
 

Phone: (828) 631-0232

Email: info@fusionsspa.com

© 2021 by Fusions Spa

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